一个典型性的日常事务情景：电话通了，显示屏上显示信息出去电人。随后，大家等待它进到语音信箱。适度的延迟时间以后，大家再以短消息的方式回应。下边是我为大伙儿产生的有关CIO的沟通方式怎样影响公司的"取得成功的专业知识，热烈欢迎阅读文章。
CIO必须具有如何的沟通交流专业技能?
假如你与你的老总中间没有感情联络，他会让你升职机遇吗?基本上不太可能。更进一步讲，使我们看一下今日的公司在招骋CIO时的任职要求吧。你见到的叙述不太可能是那样的：
“本企业高薪诚聘管理层一名，岗位职责为坐着角落处的办公室里，讲解汇报，回应电子邮箱，报名参加按时大会。”
即便是在20世纪，CIO的工作中行程安排也不会这般。反过来，你能见到那样的叙述：
“本企业高薪诚聘管理层一名，规定精神百倍，事必躬亲;对企业的经营情况有充足的掌握;针对技术性在企业经济效益的提升中所饰演的人物角色，有清晰的认知能力。”
以往，大家把“事必躬亲”等同于为运作协助台(HelpDesk)。如今早就并不是那回事了。公司对CIO的真实规定是——想要而且期盼看到和被见到，想要深层次到工作中情景中，与职工零距离地创建互动交流和联络。
有效沟通是每名公司管理者必须具有的主要专业技能。只需记牢，书面形式文本数最多只有传递出7%你要表述的內容。因而，搞好零距离沟通交流的提前准备吧!电话通了就要接，无需多长时间，你也就会享有到这类方式产生的巨大成就。
英文原文：
We have all done it. The phone rings, and we can see exactly who is calling, yet we let it go to voicemail. After an appropriate delay, we respond back to the caller via text.
I had this guy leave me a voice mail at work so I called him at home and then he e-mailed me to my BlackBerry and so I texted to his cell and then he e-mailed me to my home account and the whole thing just got out of control. –Mary, “He’s Just Not That Into You”
There are a whole lot of us working less than 100 feet from our colleagues yet opt to email them rather than just walking over for an in-person discussion. Working in a bubble, each of us tells ourselves that the written responses and messages we’ve sent are perfectly acceptable ways of interacting. Yet, nothing could be further from the truth.
Are new technologies helping or hurting workers?
Over the past five years, a number of new technologies have emerged to reinforce our self-imposed isolationism. These applications go far beyond the concept popularized by Yahoo messaging. Have you heard of some them?
Lync (now Skype for Business)
Yammer
WhatsApp (especially outside the USA)
Salesforce Charter
Jabber
There are literally dozens of apps designed to facilitate written, or asynchronous, communications. In other words, they are designed to allow others to collaborate with you but without direct time constraints. The sheer number of options available to you and your company is impressive. But it is also a sign that too many of us are missing out on the simplest, most powerful opportunity that every real or potential interaction with another human being offers us. It is not the chance to deliver content – it is the chance to build and deepen an emotional connection.
As the great poet Maya Angelou said, “I"ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
The plethora of new collaboration systems are making it really easy to create, store, and share information. But they are not bringing us closer together as human beings.
Leaders at many companies have been waking up to the need to properly leverage technology to help foster collaboration. You might be surprised to know that one of the most effective strategies that has emerged recently actually removes technology from the equation. NPR pointed out last year that voicemail is being phased out in many companies. What value, exactly, does voicemail add in today’s corporate environment? Global firms like Coca Cola don’t believe it adds anything. If you work in their headquarters and want to talk with somebody, you’ll just have to walk to them and have a direct conversation. In hyper-competitive firm like Coke, you can trust that they will find ways to make workers more productive.
If I like you, I will promote you
Were you ever promoted by a boss who had no connection to, or affection for, you? It’s safe to say that very few of you ever got ahead without a good, upward-facing relationship. This concept goes even further. Try taking a look at the job descriptions for firms searching for CIOs here in 2016. You don’t see requirements like this one:
“Looking for a top leader to sit in a corner office, read reports, answer emails, and attend scheduled meetings.”
No, you don’t see those functions listed anymore even though they describe an average work schedule for a CIO of the last decade. Instead you will see requirements that read more like:
“Looking for a dynamic, hands-on leader who can gain a keen understanding for how our business runs and the role that technology can play in helping us be more profitable.”
In the past, a number of us would have seen the term “hands-on leader” and equated that description with working on the Help Desk. Today, nothing could be farther from the truth. What companies are really asking for is a CIO that is both willing and eager to see and be seen. Someone who is willing to go to where work is happening and engage with employees in the first person.
A successful CIO will, of course, be intelligent, strategic, dynamic, charismatic, and action oriented. But as Glen Stok pointed out this summer, success will come only if those traits are put to use up close and in-person.
Communicating is quite likely the prime skill that any leader can have at her disposal. Just remember that words can only convey, at best, about seven percent of what you want to say. Plan to work face-to-face, answer the phone when it rings, and enjoy the tremendous success that approach will bring.
